Objectives of the T & D Department
- Produce a five (5) years action plan regarding the operation and maintenance of the system.
- Reduce technical loss to 10% at the end of 2010.
- Reduce non-technical loss to 4% by 2006.
- Respond to emergency call within 1 hour of receiving call by the end of 2006.
- Address all customer complaints/request within 3 working days. If the complexity of the job doesn’t permit this, notification of when it will be done will be communicated to the customer within those initial 3 working days.
- No customer be out of supply more than 24 hours.
- All employee receive training as pertaining to its field by the end of 2006.
- All work to be done follows the guidelines outlined in NEVLEC’S construction standards.
- All workers obey the safety standards outlined in NEVLEC’s ‘Safety Standard Manual’.
- Up to date vegetation management.
- Workers are provided with the necessary tools and safety gears to perform their task effective and efficiently by 2006.
- Improve power quality by 70% by 2007.
- Reduce feeder outages to single figures by 2007.
Initiatives of the T & D Department
- Develop work procedures, methods and guidelines to support the function of the department and its interfaces.
- Develop, plan and implement work programmes and orders for the sections within the department.
- Work with Planning in the development and implementation of the Loss Reduction Programme.
- Develop and implement a system refurbishing of distribution network.
- Provide all staff with training and opportunities for self development.
- Develop and implement a transformer utilization and load balancing programme.
- Investigate, develop and implement a distribution network earthing/grounding system.
Divisional Responsibilities of the T & D Department
Operations & Maintenance Division
- Optimization of Transformer utilization island-wide.
- Refurbishing of distribution network island-wide.
- To collect, analyze and store transformer load and voltage readings.
- Phase balancing on distribution network.
- Effective vegetation management.
- Removal of low voltage problem island-wide.
- Removal of double poles and the straightening of leaning poles.
- Relocation of inaccessible lines.
Consumer Services Division
- In conjunction with the Planning Department prepare and implement inspection standards.
- Changing of service lines island-wide.
- Replacement of all black meters.
Emergency Service Operations Division
- Maintenance of streetlights.
- Effective response to emergency calls.
- Logging and analysing of fault information.