Emergency Service Unit:
(869) 469-9100 or (869) 662-5811
Mon - Fri:
8.00am - 4.00pm
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- ResidentialPremier Mark Brantley
Zero Fuel Surcharge For Residential Users
“We’ve come up with a plan to eliminate the fuel surcharge for domestic users…We propose ultimately to eliminate the fuel surcharge for everyone but in this first ste" - CommercialPremier Mark Brantley
Lower Rates For Commercial Users
“The commercial consumers will continue to pay the fuel surcharge. However, we will cap the fuel surcharge to them at 65 cents. So it means that they too will get some relief. " - Power Outages
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Going on Vacation?
The Nevis Electricity Company Limited is the sole provider of electricity on the island of Nevis.
Going On Vacation?
Turn off or better yet, unplug all major appliances you won’t be using. Many appliances continue to draw power, even if they’re not turned on. (This doesn’t include the refrigerator and freezer, of course.)
Turn off your electric water heater if you’re going to be gone more than three days. It will take about one hour to reheat the water when it is turned back on.
Customer Service Department
For questions about your bill, account, meter, rates or services.
(869) 469-7245 / 7243
(869) 469-7249
- Monday - Friday: 8 AM - 4 PM
- Contact Head Office
- Contact Customer Service
Emergency & Outages
To report power outages, downed lines or electrical emergencies
469-9100 or 662-5811
- 24 hours a day, 7 days a week
- Contact Emergency & Outages
Finance & Administration
Select the name or extension of the person you are trying to reach.
(869) 469-7245
- Monday - Friday: 8 AM - 4 PM
- Contact Administration